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Orders & Shipping Policies

Order Policy

All orders will be processed within 24 hours upon receipt of payment. Patisserie G will contact all customers and provide confirmation details for store pick-up, or to arrange with customers on the next available delivery date/time within 24 hours upon receipt of each order.

Please indicate your preferred date for collection or delivery at the cart check-out page.

In the event that the preferred delivery date and/or time is unavailable, and there are no mutually agreeable alternative delivery dates and/or times, Patisserie G reserves the right to convert the order to a store pick-up, and refund the customer in full for the delivery surcharge, if any. No remuneration or refund on any delivery surcharge is available for orders that qualify for free deliveries (i.e. with a minimum spend of $180.00 nett).

The earliest possible pick-up or delivery date for orders made through Shopify, will be 2 days from the date of order, subject to availability.

All items will be available for order from 14 November to 31 December 2016, while stocks last.

 

Shipping/Delivery Surcharge

Patisserie G provides deliveries/shipping for orders with at least a $100.00 nett minimum spend. A flat rate of $25.00 nett (delivery surcharge) will be levied for each order.

Orders with a minimum spend of $180.00 nett and above will enjoy a waiver of the $25.00 delivery surcharge.

 

Delivery Locations / Timings

Deliveries are available for locations with Postal Codes beginning with 01 to 59 (i.e. 01xxxx to 59xxxx)

Deliveries will take place, subject to availability, according to the following schedule:

Mondays - Fridays: 1:00pm to 6:00pm

Saturdays: 9:00am to 1:00pm

Deliveries are not available on Christmas Eve (24 December) and Christmas Day (25 December).

 

Store Pick-Up

Orders may be picked up from our store during the following store operating hours:

 

Patisserie G

9 Raffles Boulevard, #01-40/41 Millenia Walk

Singapore 039596

 

Mondays - Thursdays: 7:30am to 9:00pm

Fridays: 7:30am to 10:00pm

Saturdays: 9:00am to 10:00pm

Sundays: 9:00am to 9:00pm

 

We are closed from 6pm on Christmas Eve, and all-day on Christmas Day.